Privacy

Privacy policy

How Buk.ng prepares to handle merchant, staff, and customer personal data for bookings, deposits, reminders, reports, support, and security.

Last updated: May 26, 2026

Data we process

Buk.ng may process merchant account details, business profile data, staff records, customer booking details, payment references, message delivery metadata, support requests, and security logs.

Why we process data

We process data to provide booking pages, collect deposits, send confirmations and reminders, support customer records, prevent fraud, secure accounts, produce reports, and meet legal or operational obligations.

Marketing consent

Marketing campaigns must use customers who have opted in. Transactional booking messages, payment notices, and security messages may be handled separately from promotional campaigns.

Data subject rights

People may request access, correction, deletion, restriction, portability, objection, withdrawal of consent, and human review where automated decisions apply.

Retention and deletion

Booking, payment, invoice, audit, and security records may be retained where needed for accounting, fraud prevention, dispute handling, or legal obligations. Deletion requests are reviewed against those obligations.

Security

Buk.ng uses tenant isolation, role-based access, audit logs, signed sessions, payment-provider handoff, webhook verification, worker secrets, and no raw card storage.